Login & Getting Started

Is MyPypeline free?

It's free to join MyPypeline. As a member you will have free access to our groups, events, programs and other fitness resources, as well as free access to tools such as training calendars and fitness profiles. Some video content is provided free of charge. We also sell workout videos you can rent or buy, as well as carefully chosen fitness products in our store.

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How do I create my account?

1. Click on sign up now tab or Sign Up link on top right-hand menu
2. Enter your email address (note: your alerts and workout notifications will come to this email address, so it should be an address you check frequently)
3. Enter your first name
4. Enter your last name
5. Select your gender
6. Enter your birthdate
7. Choose and enter a password (note: for security reasons make this a word that cannot be easily guessed, or a combine letters and numbers).
8. Verify your password by entering it a second time.
9. Name your pype (note: your pype name - me.mypypeline.com - is your unique identity in the MyPypeline community. Remember to choose a name that is clear and memorable. It may be your name or any name that reflects that fitness activities and interests you'll pursue in your pype. Vulgar or offensive pypenames are not permitted.)
10. If you are a Fitness Professional, check the "I'm interested in becoming a MyPypline Trainer" checkbox in order to by contacted by MyPypeline to verify your credentials
11. Accept the MyPypeline terms and conditions
12. Click the "Create MyPypeline!" button
13. You will then need to check your email to confirm your account, after which you'll be directed to the site where you can start exploring MyPypeline or flesh out your account details

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Are there any technical requirements?

We recommend the following browser when accessing the MyPypeline site:

• Internet Explorer 6 or higher
• Firefox 2 or higher
• Safari 2 or higher
• 
  

The minimum system requirements for a Windows PC are:

• Pentium 4 or equivilent with I.0 GHz processor
• 512 MB RAM
• 32 MB Video RAM
• An active broadband connection to the internet of 1.0 Mbps or higher
• Microsoft Windows XP SP2 or higher
• Flash Player version 9.0 or higher
• Sound card and speakers

The minimum system requirements for a Mac with a Power PC chipset are:

• PowerBook G4
• CPU Type: PowerPC G4 (1.2)
• CPU Speed: 1.5 GHz
• L2 Cache (per CPU): 512 KB
• Memory: 2 GB
• Bus Speed: 167 MHz
• Boot ROM Version: 4.9.1f1
• 32MB Video Memory
• OS 10.3+An active broadband connection to the internet of 1.0 Mbps or higher
• Sound card and speakers

The minimum system requirements for a Mac with an Intel chipset:

• Memory: 2 GB
• Video RAM: 32MB
• OSX 10.3+
• Soundcard and speakers
• An active broadband connection to the internet of 1.0 Mbps or higher

In order to view downloaded videos on your computer, a video player such as Apple iTunes is required.

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What is a pype?

Pypes feed the MyPypeline online community. After joining, you automatically get your own pype, which you can update to include as much or little as you want according to your fitness interests. Pypes are personal profiles for people who are interested in fitness, such as coaches, managers, trainers and individual athletes. Your pype can be public or private.

Within your pype, you can download and manage your workouts, create your own training programs, join groups, find friends, track your training progress, blog, and much more.

MyPypeline's trainers use their pypes to connect with users participating in their programs and workouts. They let you access in-depth information on each trainer and updated tips and information to complement their workouts. You can also join trainers' groups and ask them questions.

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Is a pype the same as a profile?

Yes. See What is a pype?

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What do I do if I forget my password?

If you forget your password, click the link directly underneath the login box, "forgot your password?" You'll be directed to a page on the MyPypeline site asking you to enter your email address. A new password will be sent to your email address, and when you log back in you can change your password.

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How do I change my password?

Go to the "My Account" section of your pype and select "Change My Password". You can then choose a new password. If you are logged in and have forgotten your password you are given the option to retrieve it within this screen.

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What do I do if I forget my username?

If you have forgotten your username, you can still sign in using your email address.

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What do I do if I am unable to login to my account?

Please ensure you're using the correct username and password. If you have forgotten your password, click here for info on how to retrieve it. If you've forgotten your username, click here for information on how to retrieve it.

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How do I delete/cancel my account?

We are sad to see you go, but you can delete your account by emailing a request to: deletemypype@mypypeline.com from the email address registered on your pype.

Any feedback on why you choose to delete your account would also be much appreciated!

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Do I need to be physically fit to use MyPypeline?

MyPypeline strongly advises that you consult your physician and other healthcare professional before starting any fitness program, changing your diet and before adhering to any of the content, programs or recommendations presented throughout the website or participation in any event announced on the website.

For more information about using our site, please visit our Privacy Policy and Terms & Conditions.

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